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How We Run selltoto and What You Agree To

Using selltoto means you accept the terms on this page — they cover how your account works, how we handle your data, and what applies when you deposit via DANA, OVO, or GoPay.

Account ConditionsPrivacy and DataPayment TermsCookie UseJurisdiction Notice
selltoto How We Run selltoto and What You Agree To
LEGAL CONTACT PATHS

Reach Us About Policy or Account Issues

If you have a question about these terms, want to request a copy of your account data, or need to dispute a transaction processed through DANA, OVO, or GoPay, use one of the channels below. Players in Makassar and across Indonesia can reach our team in English through any of these paths.

Team online

Live Chat

Open the chat widget from any page in the lobby. Our team handles legal and account queries alongside general support.

Email Support

Send detailed policy or data requests to our support address. Include your registered account email so we can locate your record quickly.

Help Centre

Our help centre covers account terms, payment conditions, and data requests with step-by-step answers you can act on immediately.

DATA AND ACCOUNT SECURITY

How We Protect and Manage Your Information

Your account data is stored with encryption in transit and at rest. We collect only what is needed to run your account, verify payments, and meet our compliance obligations. Here is how each area works in practice.

Data We Hold

We store your registration details, transaction history, and session logs. You can request a copy of your data at any time by contacting support with your account email.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences in your browser settings.

Account Security

Login uses a one-time PIN sent to your registered number. If you suspect unauthorised access, lock your account immediately from the security settings page.

Data Retention

We keep account records for as long as your account is active and for a period after closure as required by applicable rules. Deletion requests are handled within a reasonable timeframe.

Common Questions About Our Terms and Your Rights

These are the questions we get most often about how our terms work, what your rights are, and how to act on them.

Access depends on local law and is available only where permitted. You are responsible for checking whether online gaming is legal in your region before opening an account.

Contact support via live chat or email with your registered account email address. We will locate your record and provide a data summary within a reasonable timeframe.

We retain records for a period after closure as required by applicable rules, then delete them. You can request details about the retention period by contacting our support team.

If our checks flag an inconsistency, we request supporting documents before releasing funds. This applies to all wallet withdrawals including DANA, OVO, and GoPay. Contact support to resolve it quickly.

Updated terms are posted to this page with an effective date. Continuing to use the lobby after that date means you accept the changes. We recommend checking this page periodically.

Raise the dispute through our live chat or email support, including the transaction date and amount. We will investigate and coordinate with the relevant payment rail on your behalf.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.