Reference

How selltoto Handles Your Personal Information

This Privacy Policy covers what data selltoto collects when you use our platform, how we use it, and what control you have over it.

Account data protectionWallet transaction privacyCookie controls availableRight to access your dataContact us to update records

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HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply standard encryption to data in transit and at rest. Your account login is protected by OTP verification sent to your registered phone number — the same number tied to your e-wallet profile. Cookie settings can be adjusted through your browser at any time, and we explain exactly which cookies we use and for what purpose below.

Encryption in Transit

All data exchanged between your device and selltoto servers uses SSL encryption. This covers your login session, wallet connection and any account details you submit.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can block or clear cookies through your browser settings at any time.

Data Retention

Account and transaction records are kept only as long as required by applicable law in eligible regions. Once that period passes, data is deleted or anonymised from our systems.

Your Access Rights

You can request a full copy of the personal data we hold about your account, ask us to correct any error, or request deletion. Contact support and we will process it within the required window.

What Information We Hold and Why

selltoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, email address, phone number, and the payment method you register — whether that is DANA, OVO, or GoPay. We also log your session activity, device type, and IP address to keep your account secure and to comply

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with applicable regulations where our service is available. Transaction records are kept for as long as required by the legal framework of eligible regions, including Indonesia where local law permits access. We do not sell your personal data to third parties. Payment details you provide when
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connecting your DANA or OVO wallet are used only to process deposits and withdrawals — they are never shared with advertisers or analytics vendors outside our platform. We may share data with payment processors strictly to complete a transaction you initiate. Players in Makassar and across
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Indonesia access the same data protections; eligibility and applicable rules depend on local law. You can request a copy of the personal data we hold, ask us to correct inaccurate records, or ask us to delete your account data by contacting our support team directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about your personal data, want to correct something on your account, or need to submit a data deletion request, our support team handles these directly. Reach us through live chat inside your account dashboard, by email at our support address, or through the in-app help button on mobile. We aim to respond to data-related requests within the timeframe required by applicable regulations.

Live Chat Open your account dashboard and tap the chat icon to reach our support team. Data requests and account corrections are handled through this same channel.

Email Support Send your data request or privacy question to our support email address. Include your registered account name so we can locate your records quickly.

In-App Help The help button inside our mobile interface connects you to the same support team. Use it to flag a data concern or ask about your wallet transaction records.

Common Questions About Your Privacy

Here are the questions we hear most often about how selltoto handles personal data, cookies, and account information. If your question is not covered here, our support team can assist through live chat or email.

We collect your name, email, phone number and the payment method you register — such as DANA, OVO or GoPay. Session data and device type are also logged for security purposes.

We do not sell your data. We share information only with payment processors like DANA, OVO or GoPay when completing a transaction you initiate. No data goes to advertisers.

Contact our support team via live chat or email with your registered account details. We will compile and send you a copy of the data we hold within the legally required timeframe.

Yes. Submit a deletion request through support, and we will remove your personal data once any legally required retention period has passed for your region.

Session cookies keep your login active. Analytics cookies help us understand platform usage. You can clear or block cookies through your browser settings at any time without losing your account.

Wallet identifiers are stored only to process transactions. We do not store full payment credentials. All wallet data is encrypted and never used for any purpose beyond completing your deposit or withdrawal.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appselltoto App InfoTerms & Conditions

How selltoto Handles Your Personal Information

Data Handling, Cookies and Account Security

Encryption in Transit

Cookie Use

Data Retention

Your Access Rights

How to Reach Us About Your Data

Common Questions About Your Privacy

01 What personal data does selltoto collect when I register?

02 Does selltoto share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask selltoto to delete my account data?

05 How does selltoto use cookies on the platform?

06 Is my DANA or OVO wallet information stored by selltoto?

Privacy Policy

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